Support Center
Find safety guidance, replacement notes and troubleshooting support for HUSHAGEAR product programs.
Product Information
Safety FAQ
Can I use a pulse device with a pacemaker?
Do not use HUSHAGEAR pulse devices with pacemakers or implanted electronic devices.
Can I use electrode pads on the chest?
Do not place electrodes across the chest, head, throat or broken skin.
What if the sensation feels uncomfortable?
Stop use if discomfort or skin irritation occurs and review the user guide before trying again.
Can pregnant users use the devices?
Do not use during pregnancy without medical guidance.
Should I ask a healthcare professional first?
Consult a healthcare professional before use if you have a medical condition.
Warranty FAQ
Is this demo warranty final?
Warranty details are placeholders for demonstration and can be adjusted for each market.
Do accessories have separate coverage?
Accessory policies are typically managed separately because pads and leads are consumable or replaceable items.
What information is needed for support?
Keep the model code, order channel and a clear description of the issue ready.
Do you support distributor service programs?
Distributor and OEM support can include manuals, catalog assets and service planning.